When to seek help about memory

What to notice

People often wait to talk about cognitive change because they’re unsure whether what they’ve noticed is significant enough to mention. That uncertainty is understandable.

Here’s a simple way to think about it.

A woman in her fifties on the phone at home
Sharing a concern out loud with a loved one often makes it feel more manageable.

When to get help immediately

Some changes need immediate medical attention.

  • Sudden confusion developing over hours or days. This is a medical emergency, not a memory problem. Infection, stroke, medication reactions and other acute causes can all present this way.
  • Any sudden change in alertness or consciousness.
  • Memory change after a head injury, particularly with headache, vomiting or drowsiness.
  • Sudden difficulty speaking, understanding speech or weakness on one side. Call your emergency number. These are stroke symptoms.

Gradual change over months is different from sudden change over days. Rapid change warrants prompt medical attention.

A Black woman in her fifties and her mother in her late seventies chopping side by side at the same board
The best place to take a memory test is somewhere you feel at ease.

When to make an appointment

Book something promptly if any of these apply:

  • Noticing memory changes that have been building over months and are getting worse.
  • Repeating the same question or story within a single conversation.
  • Struggling with tasks that used to be routine, particularly finances or medication
  • Getting lost in familiar places.
  • Learning that loved ones have noticed changes.
  • Withdrawing from company, hobbies or conversation.
  • Experiencing new mood or personality changes alongside forgetfulness.
  • Having concerns about safety, including driving.

You don’t need to have the answers before you go. Your doctor can help you determine what’s happening.

A white man in his seventies hanging a picture, head tilted to judge it
Memory Exam is a clinical-grade screening without the clinic visit.

Watching and measuring

Some changes are best observed over time before taking action.

Occasional word-finding difficulty, misplacing things and then retracing your steps or forgetting a name and recovering it later are ordinary at any age. If nothing is getting worse and nothing is interfering with daily life, simply paying attention to your memory is reasonable.

Memory is easier to track with a baseline. “It seems about the same as last year” is a feeling. Taking cognitive tests a year apart gives you information. That is the case for establishing a baseline.

A Latina woman in her sixties folding laundry warm from the line
No waiting room, no travel, no rush. Today’s check-in is a gift to your future self.

If you are concerned about a loved one

The perspective changes when you’re noticing changes in someone else’s memory.

They may have noticed cognitive changes themselves and are starting to feel concerned, or they may have not noticed them at all. How to talk about memory concerns offers guidance for starting the conversation, and preparing for a doctor's visit covers what to bring once they’re ready to see their doctor.

If there is an immediate safety concern involving driving, medication or finances, don’t wait. Bring it to their doctor’s attention without delay.

Buy Memory Exam